Courts have long sought a set of balanced and realistic performance measures that are practical to implement and use. The ten CourTools performance measures were designed by the National Center for State Courts to answer that call. Measuring court performance can be a challenge. Understanding the steps involved in performance measurement can make the task easier and more likely to succeed. CourTools supports efforts toward improved court performance by helping:
- Clarify performance goals
- Develop a measurement plan
- Document success
![]() | Overview Brochure | ![]() | |
![]() | Implementing CourTools | ![]() | |
![]() | Why Measure? 5 Reasons | ![]() | |
(New) M1: Access and Fairness The new Measure 1 is available in English, Spanish, Arabic, Mandarin Chinese, Russian, Somali, and Nepali. All translations are embedded in the Qualtrics survey file, which you can download below. Survey participants select their preferred language from a dropdown menu within the survey. | ![]() | ||
Access and Fairness Survey | ![]() | ||
M2: Clearance Rates | ![]() | ![]() | |
M3: Time to Disposition | ![]() | ![]() | |
M4: Age of Active Pending Caseload | ![]() | ![]() | |
M5: Trial Date Certainty | ![]() | ![]() | |
M6: Reliability and Integrity of Case Files | ![]() | ||
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7a Ensuring Fairness in Legal Financial Obligations | ![]() | ||
7b Management of Legal Financial Obligations | ![]() | ||
7c Fair Practices for Legal Financial Obligations | ![]() | ||
M8: Effective Use of Jurors | ![]() | ||
Jury Manager Toolbox | website | ||
M9: Court Employee Satisfaction | ![]() | ||
M10: Cost Per Case | ![]() | ![]() |