Trial Court Performance Measures

CourTools Integration

Case Management Systems
The following court case management systems offer an implementation of performance measurement based on CourTools. This listing does not constitute an endorsement of any kind by the National Center for State Courts. Further, the list is not exhaustive, but represents information that has been supplied by the vendors themselves.

(Vendors - don't see your CourTools product? Let NCSC/CourTools know!)
Journal Technologies: Of the ten CourTools recommended by the NCSC, Journal Technologies has implemented six tools directly into the JustWare | Court case management solution.

Courts have long sought a set of balanced and realistic performance measures that are practical to implement and use. The ten CourTools performance measures were designed by the National Center for State Courts to answer that call. Measuring court performance can be a challenge. Understanding the steps involved in performance measurement can make the task easier and more likely to succeed. CourTools supports efforts toward improved court performance by helping:

  • Clarify performance goals
  • Develop a measurement plan
  • Document success

Overview Brochure Trial CourTools Overview Brochure PDF 
Implementing CourTools Trial Courts Implementing CourTools PDF 
Why Measure? 5 Reasons Trial CourTools Why Measure, 5 Reasons PDF 
    
(New) M1: Access and Fairness 
The new Measure 1 is available in English, Spanish, Arabic, Mandarin Chinese, Russian, Somali, and Nepali. All translations are embedded in the Qualtrics survey file, which you can download below. Survey participants select their preferred language from a dropdown menu within the survey.
Trial CourTools Access and Fairness Survey PDF 
Access and Fairness Survey File  
    
M2: Clearance Rates Trial CourTools Clearance Rates PDFTrial CourTools Clearance Rates Excel
    
M3: Time to Disposition Trial CourTools Time to Disposition PDFTrial CourTools Time to Disposition Excel
    
M4: Age of Active Pending Caseload Trial CourTools Age of Active Pending Caseload PDFTrial CourTools Age of Active Pending Caseload Excel
    
M5: Trial Date Certainty Trial CourTools Trial Date Certainty PDFTrial CourTools Trial Date Certainty excel
    
M6: Reliability and Integrity of Case Files Trial CourTools Reliability and Integrity of Case Files PDF
    
M7:
        7a Ensuring Fairness in Legal Financial Obligations Trial CourTools Ensuring Fairness in Legal Financial Obligations PDF 
        7b Management of Legal Financial Obligations Trial CourTools Management of Legal Financial Obligations PDF 
        7c  Fair Practices for Legal Financial Obligations Trial CourTools Fair Practices for Legal Financial Obligations PDF 
    
M8: Effective Use of Jurors Trial CourTools Effective Use of Jurors PDF 
Jury Manager Toolboxwebsite 
    
M9: Court Employee Satisfaction Trial CourTools Court Employee Satisfaction PDF 
    
M10: Cost Per CaseTrial CourTools Cost Per Case PDFTrial CourTools Cost Per Case Excel

CourTools Integration

Case Management Systems
The following court case management systems offer an implementation of performance measurement based on CourTools. This listing does not constitute an endorsement of any kind by the National Center for State Courts. Further, the list is not exhaustive, but represents information that has been supplied by the vendors themselves.

(Vendors - don't see your CourTools product? Let NCSC/CourTools know!)
Journal Technologies: Of the ten CourTools recommended by the NCSC, Journal Technologies has implemented six tools directly into the JustWare | Court case management solution.